I got a major run around today trying to get my Lovenox filled. I called yesterday to get it filled, let them know I would be out today... and today at 1 it still wasn't in.
So I was like, okay, well I need to call the nurse anyway because I think I may have a bladder infection. So first I call, and their phones are down. So I had to call a different number, then follow it's automated messaging service, and finally got the nurse's voice mail. So I left a message checking on my refill, again repeating that I needed it TODAY, and asked her to call me back.
Hours passed, and she didn't call me back. My prescription still hadn't been called in.
It was like 4pm, and I was like 'screw this crap!' I called back. Instead of leaving her a message, I opted to go through to the appointments desk where I was sure to talk to a real person... no question of the phones losing my message. I tell her I really need that prescription TODAY and that it wasn't in, she offers to go back and talk to the nurse. She talks to the nurse, who tells her that she did get my message and would call it in for me today. I asked the appointment lady to please also tell her I'd really like to know if I should schedule an appointment to come in because I really think I have a bladder infection. She said she would, so I was like okay, whew.
5pm rolls around, the nurse NEVER called me back. I called the pharmacy at 5:30, and they told me my prescription still hasn't been called in.
Are you for serious? By this point, I'm an hour away from when I need my injection and I am BAWLING my eyes out. I called the on call desk, explained the situation, and got the on call doctor to call it in for me. He said he'd look into the matter for me too.
So it was called in, and my husband goes to pick it up for me. And there's two prescriptions for it. We have no idea when which one was called in. So either the nurse called it in after 5:30pm, or the pharmacy lied to me about it not being called in yet. (*MAJOR HEAD DESK*) First of all, my OB had not gotten it called in by 4pm for sure- because I know she had not called in then, she said she would get to it at that point. So she did procrastinate a lot. But did she get it called in before 5:30 and then the pharmacy messed up after her mess up? No idea. And really, no matter who is at fault, it just made for an overall stressful day for me.
And I STILL don't know about coming in to get checked for a bladder infection :( I hurt, and I would really like to start antibiotics soon if that's the case... not at their earliest convenience. I mean, seriously, I was just wanting to see if I should schedule an appointment or if she could call it in. And she couldn't take a minute out of her day to tell me one way or another? Well, that seems like total crap to me. So no appointment, no medicine, no anything... great. And tomorrow is Friday, so what does that mean? A nice big weekend write off for me? Probably.
I also called my REs office today about a bill they sent me, and left the billing lady a message there. She never called me back either. I guess they didn't want my money that badly after all? I'm way less worked up about that situation, hahahaha.
Also, I've had the most awful heartburn all week. In summary of today... my eyes still burn from all the crying I did, and I think I might spew so I think I'm going to buy some Mylanta then call it a freaking night.
(As an aside, I'm not usually this much of a mess when I get frustrated. Usually I just get angry, hahaha. I think after all the bed rest and stress of everything I've been going through, has gotten to me... and the thought of not getting my Lovenox sent me over the edge. Yikes. It was just a very very long day.)